CAPM (Certified Associate in Project Management) Practice Exam

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What does a quality management plan describe?

  1. How to implement org's quality policies

  2. Statistical methods for experiments

  3. Techniques for benchmarking

  4. The forces against change

The correct answer is: How to implement org's quality policies

A quality management plan describes how to implement the organization's quality policies. This plan outlines the procedures, processes, and responsibilities required to ensure that the project delivers the expected level of quality. It details how quality requirements will be met, controlled, and validated throughout the project life cycle. The other options—statistical methods for experiments, techniques for benchmarking, and the forces against change—are not typically included in a quality management plan but may be used in different aspects of project management.