CAPM (Certified Associate in Project Management) Practice Exam

Disable ads (and more) with a membership for a one time $2.99 payment

Study for the CAPM Test. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

What does process quality specifically relate to?

The general market standards
The type of product or service being produced and customer expectations
Only the internal processes of a company
Government regulations on quality

The correct answer is: The type of product or service being produced and customer expectations

Process quality specifically relates to the type of product or service being produced and customer expectations. This is because process quality focuses on ensuring that the processes used to create a product or service meet the standards and requirements set by customers. By aligning the production processes with customer expectations, organizations can deliver high-quality products or services that meet or exceed customer satisfaction. The other options are incorrect as process quality goes beyond general market standards, internal processes, or government regulations, and is mainly centered around meeting customer expectations based on the product or service being produced.