CAPM (Certified Associate in Project Management) Practice Exam

What is emphasized in the leadership roles of the norming stage?

1. Resolving conflicts

2. Utilizing team members' skills

3. Moving to other projects

4. Developing team plans

The correct answer is: Utilizing team members' skills

In the norming stage of team development, the emphasis is on utilizing team members' skills. This stage is where the team members start to work more cohesively together, understanding each other's strengths and weaknesses, and leveraging their abilities to achieve the project goals effectively. By utilizing each team member's skills appropriately, the team can improve its performance and productivity. Option A, resolving conflicts, is more commonly associated with the forming and storming stages of team development when conflicts are more likely to arise. Option C, moving to other projects, is not a focus in the norming stage as it deals with strengthening the team dynamics. Option D, developing team plans, is usually a task more closely related to the forming stage when the team is setting its goals and objectives.