CAPM (Certified Associate in Project Management) Practice Exam

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What is recommended for long-term resolution in collaborating/problem solving?

  1. Ignoring disagreements

  2. Direct confrontation

  3. Win-win solution

  4. Avoiding the problem

The correct answer is: Win-win solution

Collaborating and problem-solving typically involve finding a mutually beneficial solution for all parties involved. Ignoring disagreements, option A, would likely lead to unresolved conflict and tension between individuals. Direct confrontation, option B, could potentially escalate the situation and hinder collaboration. Avoiding the problem, option D, may temporarily avoid conflict but does not address the underlying issue. The recommended approach for long-term resolution involves finding a win-win solution, option C, where all parties involved are satisfied with the outcome and future conflicts are minimized. This approach promotes effective communication, understanding, and compromise, resulting in a sustainable resolution for collaborative efforts and problem-solving.