CAPM (Certified Associate in Project Management) Practice Exam

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What is referent power based on?

  1. Project documents

  2. Personal characteristics of a project manager

  3. Ability to penalize

  4. Stakeholder's influence

The correct answer is: Personal characteristics of a project manager

Referent power is based on the personal characteristics of a project manager. This type of power comes from the respect, admiration, and loyalty that others feel towards the project manager. It is not derived from project documents, the ability to penalize, or stakeholder's influence. Personal characteristics such as charisma, integrity, and leadership abilities are qualities that can help a project manager establish referent power within a project team.

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