CAPM (Certified Associate in Project Management) Practice Exam

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What org process assets can affect manage communications?

Stakeholder notifications, Project reports, Project presentations
Org culture/structure, Govt/industry standards
Policies, Procedures, Processes regarding comm management, Templates, Historical info, Lessons learned
Communication technology, Communication models

The correct answer is: Policies, Procedures, Processes regarding comm management, Templates, Historical info, Lessons learned

Org process assets that can affect manage communications include policies, procedures, processes regarding communication management, templates, historical information, and lessons learned. These assets provide valuable guidance on how communication should be handled throughout the project lifecycle. By utilizing these assets, project managers can ensure that communication is efficient, consistent, and aligned with organizational standards and best practices. Stakeholder notifications, project reports, and project presentations (Option A) are outputs of communication management rather than assets that influence it. Organizational culture and structure as well as government/industry standards (Option B) may indirectly impact communication but are not specifically related to org process assets. Communication technology and communication models (Option D) are tools and techniques used in communication management but do not represent org process assets that influence communication management.