CAPM (Certified Associate in Project Management) Practice Exam

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Which issue is known as a 'two-boss syndrome' associated with?

Projectized organizations
Matrix organizations
Traditional organizations
Non-hierarchical organizations

The correct answer is: Matrix organizations

The 'two-boss syndrome' is associated with Matrix organizations. In a Matrix organization, employees often have dual reporting relationships where they report to both a functional manager and a project manager. This can lead to confusion, conflicting priorities, and power struggles, commonly referred to as the 'two-boss syndrome.' In Projectized organizations, there is a more straightforward reporting structure where individuals report solely to the project manager. Traditional organizations typically have a more hierarchical structure with clear reporting lines to higher management. Non-hierarchical organizations have a flat organizational structure without multiple layers of management.