CAPM (Certified Associate in Project Management) Practice Exam

Which of the following is NOT a way change requests are generated?

1. Through quality management responsibilities

2. Sponsor or stakeholders request verbally

3. Observations by project participants

4. Random inspections by external auditors

The correct answer is: Random inspections by external auditors

Change requests can be generated through various sources in a project environment. Option A is incorrect because change requests can be triggered by quality management responsibilities such as identifying quality issues or non-conformances that may require changes to the project plan or deliverables. Option B is incorrect as sponsors or stakeholders can request changes verbally based on new requirements or changing business needs, which can lead to the generation of change requests. Option C is incorrect because observations by project participants, who are closely involved in project work, can also lead to the identification of necessary changes that may require submission of change requests. Option D is the correct answer as random inspections by external auditors are typically not a direct source of change requests. While audits by external parties may uncover non-conformances or areas for improvement, the actual generation of change requests would usually come from internal project stakeholders based on the audit findings.